Loan Consultant at Unifi Zambia

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Loan Consultant

Full Time | Kawambwa, Zambia | ZMW 0000 / Month | Closes: January 28, 2024

About Unifi Zambia

Unifi is a rapidly growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. Specializing in personal lending products delivered through online, mobile phone, and branch channels, Unifi is well-supported by robust shareholders and a board of directors with extensive experience in entrepreneurship and lending.

Responsibilities: As a Loan Consultant at Unifi Zambia, you will be responsible for:

• Entering all new client details into the client registration system manually or electronically.
• Receiving, assisting, and directing clients courteously, efficiently, and in a welcoming manner, projecting a positive and professional image.
• Checking documents, informing applicants of additional requirements and documents.
• Ensuring all loans are properly documented with accurate and complete information.
• Maintaining client privacy and confidentiality throughout the loan process.
• Interviewing applicants to collect information on their financial needs and providing advice on financial literacy.
• Responding to customer questions and providing excellent customer service.
• Ensuring conformity with credit policy.
• Cash management responsibilities.
• Marketing of Unifi’s services.
• Providing clients with accurate information regarding products, promotions, and other value-added services.

Requirements: To be successful in this role, you should have:

• A full Grade Twelve (12) certificate.
• Diploma in Banking & Finance, Marketing, Business Administration, or a related field.
• Ability to work within the organization’s rules and regulations with excellent communication skills.
• Capability to work in a target-driven environment with good problem-solving and analytical skills.
• Excellent organizational skills.
• Ability to work independently as well as in a team.
• Strong multitasking abilities.
• Motivational and commendable interpersonal skills.

Application Process: All interested candidates must submit a Cover Letter, Curriculum Vitae, Qualifications, and National Registration Card (NRC) to hr.zm@unifi.credit no later than January 28, 2024. Ensure that you indicate the POSITION and TOWN you are applying for in the email subject line.

To apply for this job email your details to hr.zm@unifi.credit

 

Please note that only shortlisted candidates will be communicated to. Women and residents of Kawambwa are strongly encouraged to apply.

Please write in English language.