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General Manager at Nsanika Executive Lodge

General Manager
Organization: Nsanika Executive Lodge
Location: Ndola, Zambia
Job Type: Full Time
Posted: February 29, 2024
Category: General Jobs

Job Description:

Nsanika Executive Lodge, situated in the heart of Ndola, is seeking a qualified and competent individual to join our team as General Manager. Our lodge features 27 guest rooms, 2 conference rooms, and a restaurant, providing exceptional hospitality services to our guests.

Qualifications:

• Diploma or higher qualification in hospitality management or a degree in other business management fields.
• Minimum of two (2) years of work experience in a similar capacity within the hospitality industry.
• Valid driving license with at least 2 years of driving experience.

Key Responsibilities:

• Oversee the day-to-day operations of Nsanika Executive Lodge.
• Ensure the highest standards of guest satisfaction by maintaining quality service and facilities.
• Manage and motivate staff to deliver excellent customer service.
• Develop and implement strategies to maximize occupancy rates and revenue.
• Coordinate with the sales and marketing team to promote the lodge and attract new business.
• Monitor expenses and manage budgets effectively.
• Maintain relationships with suppliers, contractors, and other stakeholders.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest inquiries, complaints, and special requests promptly and professionally.

How to Apply:

If you meet the above qualifications and are ready to take on the challenge of leading our team to success, please email your details to nsanikajobs@gmail.com.

Application Deadline: Open until filled.

Join Nsanika Executive Lodge and play a pivotal role in providing exceptional hospitality services in Ndola.

Please write in English language.