Digital Lending Specialist at Vodacom

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Digital Lending Specialist at Vodacom

Digital Lending Specialist at Vodacom

Dar es Salaam

At Vodacom, we’re committed to building a better future—a more connected, inclusive, and sustainable world. Our global community, powered by human spirit and technology, empowers us to connect people, businesses, and communities across the world. We challenge norms, innovate, and work together to achieve our goals, experimenting, learning fast, and getting things done.

What you’ll do

Role Purpose:

• Execute the Lending product portfolio as per the aligned strategy.
• Execute and manage Lending products roadmap.
• Stakeholder engagements, Business intelligence, and Product Compliance.
• Develop and execute a nursery plan to maintain a healthy subscriber base following the company roadmap.

Key Accountabilities and Decision Ownership:

• Develop, execute, and manage the implementation of the lending product adoption strategy, including creating a tentative business case and ensuring objectives are met.
• Drive day-to-day product initiatives aligned with the strategy, engaging customers through BTL, ATL, and digital campaigns for lending products.
• Innovate new lending products to fit market needs and drive M-Pesa ambitions in the digital lending space.
• Develop a strong customer relationship strategy, designing and deploying initiatives for customer and product revenue line growth.
• Develop, engage, and execute new strategic partnerships with financial institutions and other stakeholders related to lending products and services.

Key Performance Indicators:

• Growth of services/product uptake by an agreed percentage.
• Accurate and timely delivery & execution of action plans, initiatives, and new products.
• Growth of lending portfolio as per aligned KPIs, including both disbursements and revenue.

Core Competencies, Knowledge, and Experience:

• Solid influencing and negotiation skills.
• Strong understanding of all aspects of local markets and customer needs.
• Excellent analytical and logical reasoning skills based on consumer insights.
• Excellent communication skills.
• Strong stakeholder management skills.
• Ability to anticipate customer, competitor, and market dynamics.
• Ability to challenge the status quo.

Must-Have Technical/Professional Qualifications:

• 2 years or more experience working in digital lending, mobile money, or banking/financial services, preferably with experience in digital financial products.
• Bachelor’s degree in Commerce, Economics, Financial Technology, or related fields. A Master’s degree will be an added advantage.
• Strong analytical skills, conceptual thinking, problem-solving ability, and strong business acumen.
• Build and maintain relationships with key stakeholders in the value chain.
• Strong knowledge of mobile money, fintech, and financial services, preferably digital lending.
• Project management knowledge and experience would be advantageous.
• Advanced Microsoft Excel and PowerPoint.
• Knowledgeable with MsSQL and Database is a key advantage.

Not a Perfect Fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

CLICK HERE TO APPLY

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